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Import/export coordinator

Gateshead
Denise La Grassa
Import / export coordinator
Posted: 17 August
Offer description

The Company Benefits and Rewards on Offer;

* You will be working for a highly successful company.
* Friendly and supportive working environment.
* Continuous development opportunities.
* Monday to Friday working schedule, no weekends!
* A permanent contract from day one.
* Competitive salary.

The Company you will work for;

Mtrec Commercial is proudly representing our highly established and successful client in their search for an experienced Import/Export Coordinator to join the company as soon as possible. If you have the required skills and experience, please apply for an immediate response!

The Role you will be doing;

* Review schedules and facilitate the release of customer sales orders and associated documentation.
* Manage commodity and tariff code administration.
* Facilitate the shipping of customer orders both domestically and internationally using couriers, freight forwarders, customer intermediaries, and portals.
* Assist with Customs Clearance processes.
* Respond to queries related to Contracts, Sales, Customer Services, Quality, Purchasing, and Accounts.
* Provide information and prepare progress reports as required by the management team.
* Manage export licensing and compliance.
* Support activities for UK government departments, including Export Control and the Department for International Trade.
* Facilitate claims with couriers and freight forwarders.
* Troubleshoot and resolve operational support issues.
* Maintain record keeping and archiving.
* Track process quality issues that may prevent on-time delivery.
* Support improvement programs for the company's Quality, Health, Safety & Environmental management systems.

The role is based on general office hours, Monday to Friday.

About you;

* Well-organized with strong administrative and IT skills.
* High level of numeracy.
* Excellent organizational skills with the ability to multitask to meet deadlines and targets.
* Proficient in using multiple applications and computer literate.
* Previous experience and understanding of customs processes such as import/export declarations, VA, tariff codes, commercial invoices, Incoterms, and harmonized tariff codes.
* Self-starter able to prioritize work based on customer due dates.
* Strong customer service skills and excellent communication abilities.
* Problem-solving skills.
* At least 2 years of experience in domestic and international shipping.
* Experience with courier, freight forwarder, and customer portals.
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