Job Summary
We are seeking a dynamic and experienced Store Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills and a proven track record in retail management. This role involves managing daily store activities, ensuring exceptional customer service, and driving sales performance while fostering a positive team environment.
Duties
* Lead and supervise store staff, providing guidance and support to ensure high performance and team cohesion.
* Oversee daily operations, including inventory management, merchandising, and sales strategies to maximise profitability.
* Develop and implement effective sales plans and promotional strategies to enhance customer engagement and drive revenue.
* Maintain high standards of customer service, ensuring that all customers receive a welcoming experience.
* Monitor staff performance through regular evaluations, offering constructive feedback and identifying areas for improvement.
* Manage administrative tasks such as scheduling, payroll, and reporting to ensure smooth store operations.
* Foster a positive work environment that encourages teamwork, communication, and professional development among staff.
* Ensure compliance with health and safety regulations as well as company policies.
Requirements
* Proven experience in retail management or a similar supervisory role is essential.
* Strong leadership skills with the ability to motivate and manage a diverse team effectively.
* Excellent communication skills, both verbal and written, with a focus on customer interaction.
* Bilingual or multilingual abilities are highly desirable to cater to our diverse clientele.
* Proficient in merchandising techniques and visual presentation standards.
* Strong organisational skills with effective time management capabilities to handle multiple tasks efficiently.
* Administrative experience is preferred for managing operational processes smoothly.
* Familiarity with sales management principles and strategies is advantageous.
* A commitment to providing exceptional customer service at all times. If you are passionate about retail management and possess the necessary skills to lead a successful team, we encourage you to apply for this exciting opportunity as a Store Manager.
Job Type: Full-time
Pay: £24,420.00-£47,184.39 per year
Work Location: In person