* Provide Administrative support to clinical and non-clinical services.
* To work as part of a team.
* To answer telephone and/or email enquiries, processing and maintaining records (paper and electronic), using SystmOne, updating databases and spreadsheets, scanning, typing, photocopying, and arranging meetings/events
* To receive telephone calls from patients who wish to book or change their appointments or have general enquiries.
* To act as a first point of contact for all forms of communication.
Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.
As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust's policies, at all times.
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