Job Description Receptionist | Spire Elland Hospital | Part Time | Permanent | Elland Spire Elland Hospital has an amazing opportunity for an experienced Receptionist to join our team, on a part-time and permanent basis. You will be part of a team that prides itself on providing exemplary service to our Patients, Visitors and Colleagues at all times. The post is part time, between 15-20 hrs a week and the hours will be worked through Monday-Friday with an occasional Saturday. Please only apply if you are able to commit these hours and are very flexible. Spire Elland Hospital has been providing high levels of medical treatment and personal care since 1985. Our hospital has a full multi-disciplinary medical team on-site who practice some of the most advanced treatments on the latest generation imaging and diagnostic technology. This means we can offer everything from screening and rehabilitation through to leading-edge surgical procedures and excellence in specialist fields like orthopaedics, general surgery, gynaecology, and cosmetic procedures. Duties And Responsibilities Welcoming, registering, including the accurate collection of credit card details and patient information. Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence. Compliance with NHS forms and processes. Processing in-patient/out-patient charges. Cash handling strictly within the parameters of the ‘Handling Cash Policy’. Discharge of patients onto computer system ensuring accuracy of all information. Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner. Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis. Who We're Looking For Previous experience working on the receptionist in a healthcare setting would be advantageous and desirable - Ideally a hospital A personable individual with the ability to work on own initiative as well as part of a team Good basic PC skills, including Word, Excel and Outlook Excellent customer service skills High degree of accuracy in administration Great communication skills at all levels Experience in a customer service environment Experience with information management systems Switchboard experience desirable Ability to multitask and have a professional attitude Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options Spire for you’ reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Free onsite parking Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. For us, it's more than just treating patients; it's about looking after people We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Lauren Armitage on lauren.armitage@spirehealthcare.com Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications