Job Summary
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. In this role, you will be the first point of contact for our customers, ensuring they receive exceptional service from the moment they arrive until they leave. Your responsibilities will include managing guest interactions, assisting with food and beverage orders, and maintaining a welcoming atmosphere within our establishment.
Responsibilities
* Greet and welcome guests in a friendly and professional manner.
* Take food and beverage orders accurately and efficiently.
* Provide knowledgeable recommendations to enhance the dining experience through effective upselling techniques.
* Ensure compliance with food safety standards during food preparation and serving.
* Assist in maintaining cleanliness and organisation of the front of house area.
* Collaborate with kitchen staff to ensure timely delivery of orders.
* Handle guest inquiries and resolve any issues promptly to ensure customer satisfaction.
* Maintain a thorough understanding of menu items, including ingredients and preparation methods.
* Manage time effectively during busy periods to ensure smooth operations.
Experience
* Previous barista experience in a hospitality environment is preferred.
* Familiarity with serving techniques and food safety regulations is essential.
* Basic math skills for handling transactions accurately are required.
* Strong time management skills to handle multiple tasks efficiently in a fast-paced setting.
* Excellent guest service skills with a passion for creating memorable experiences for customers. Join our team and be part of an exciting environment where your contributions will make a difference
Job Type: Part-time
Pay: £12.50 per hour
Expected hours: 10 – 30 per week
Benefits:
* Discounted or free food
* Employee discount
* Store discount
Work Location: In person