Overview
Store Manager | Harrogate | Fashion | Salary up to £40,000 + Benefits
One of the UK's fastest growing online fashion brands for chic and stylish women; worn by celebs and influencers galore. If you are someone who has a love for fashion, an eye for style, loves connecting with people and thrives in an environment of ownership and autonomy then this is the perfect Store Manager opportunity for you!
Benefits
* Salary up top £40,000
* Store bonus
* Clothing allowance
* Company events
Responsibilities
* You will be a Brand ambassador, leading the team by example to articulate the best clothing items for the customer’s body shape and end use requirements.
* Utilise a range of selling techniques to deliver a brilliant customer experience while converting to sales.
* Be present on the shop floor ensuring retail standards and customer services are delivered at all times.
* Thrive in an environment with targets and view KPIs as opportunities while motivating your team.
* Ensure the store is run efficiently from an operational perspective.
* Manage rota planning to reflect high footfall hours, delivery schedules and product moves.
* Train and manage the team on customer service, selling techniques, resolving staffing queries for rota and daily tasks.
* Assist in the management of overall operations ensuring the store complies with company policies and procedures.
* Understand the store KPIs and bring commercial ideas to improve them.
* Act as an escalation point for customer queries or concerns, delivering a positive experience.
* Coach and develop the team to deliver an exceptional shopping experience and maximise productivity and profitability. Lead the team with regular feedback and training.
* Be innovative and comfortable taking ownership and working autonomously in the manager’s absence.
* Follow Visual Merchandising Pack instructions and deliver the brand’s aesthetics effectively.
Qualifications
* Experience of people management, ideally at Store Manager level.
* Competent in Excel, Word and Microsoft Teams.
* Ability to analyse reports and extract performance against KPIs.
* Highly organised, able to motivate a team to high levels of productivity in a positive manner.
* Self-motivated and able to lead a happy team.
* Solution-focused attitude, able to thrive in a fast-paced environment.
Additional
BBBH34332
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