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Private label sales support administrator

Elgin
Johnstons of Elgin
Sales support administrator
Posted: 19 February
Offer description

Job Title: Private Label Sales Support Administrator

Responsible to: Private Label Development Manager

We have an exciting opportunity to join our Private Label team in Elgin. This is a permanent, full-time role working 38 hours per week, Monday to Friday, on site. The salary for this role starts from £26,577 per annum, dependent on experience.

About the Role

As a private label sales and demand support colleague, you will be -

* Responsible for a portfolio of a key customer and for administering their orders, establishing delivery dates based on stock availability and ensuring orders are delivered.
* Checking stock levels, entering orders and arranging shipments using Jomar software.
* Liaising with customer, sales agents and internal teams, in person, via email or telephone.
* Supporting Demand Planner with follow up on Spiceworks tickets, make sure IBs are created in correct quantity, status, season, MPS and ratio.
* Updating the flow plan for Demand Planner to sign off before submitting to customer.
* Communicating any changes on flow plan to wider team and action accordingly.
* Communicating with internal planning team to challenge improvements that can be made in production.
* Managing any left-over base excess to be made up into FG.
* Supporting with data look up and input.
* Assisting with general admin support

About you:

We're looking for someone who is –

* Highly organised with strong attention to detail
* Confident managing orders, data, and multiple tasks at once
* Excellent communicator across teams, customers, and suppliers
* Comfortable working with systems and updating information accurately
* Proactive problem solver who can challenge and support process improvements
* Team player with a positive attitude and willingness to learn
* Able to work independently and take ownership of responsibilities

About Us

Founded in 1797, Johnstons of Elgin is an innovative, luxury clothing brand celebrating 225 years of experience in working with the world's finest fibres. Across three centuries, our family-owned company has carefully sources cashmere and fine woollen fibres from around the world, applying the latest technology and highest quality craft expertise in our very own vertical Scottish mills. Employing over 1,000 staff, our valued employees and communities are at the heart of everything we do, producing unique, high-quality designs that are made to last. Our brand is focused on sustainability, working with natural, renewable, and biodegradable fibres and we are committed to maintaining a minimal environmental footprint.

Johnstons of Elgin is proud to be an equal opportunity employer wholeheartedly supporting the principles of equality and diversity to build an inclusive workforce. Our aim is to embed diversity and inclusion in everything we do to create an environment where our employees feel safe to be their whole authentic self without having to downplay or change parts of their identity. We celebrate diversity in all its forms, which goes beyond those characteristics protected by law to include everything that makes us unique, from our backgrounds and experiences to our personalities and ways of thinking.

We endeavour to provide reasonable accommodations for individuals with disabilities and encourage any candidate who requires assistance to contact us at

Don't meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement or qualification. At Johnstons of Elgin, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but think your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Please note all applicants must be able to provide evidence of their right to remain and take up paid employment in country job is based.

Closing date – Friday, 6 March 2026

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