Retail Customer Advisor (Winchester) - 16 Hours
* Part-time
* Location: Winchester
* Salary: £13.72 per hour + an on-target bonus of 15%, paid monthly based on store performance
* Working Hours: 16 hours across 3 days per week, including weekends on a rotation basis
You will work in a retail environment supporting customers with our products and services, meeting sales targets and ensuring a positive customer experience.
Key Responsibilities
* Customer Engagement: Enhance the customer journey through meaningful interactions, leaving customers feeling positive and valued.
* Service Excellence: Create exceptional experiences through tailoring and promoting innovative products and services.
* Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals.
* Solution Efficiency: Provide personalised solutions for customer mobile or network-related enquiries, ensuring a timely resolution.
* Customer Focused: Demonstrate passion for delivering exceptional customer service and understanding customer needs.
* Team Collaboration: Work well within a team, contributing to a positive high-performing environment.
* Problem Solving: Resolve customer enquiries and challenges proactively.
Full training will be provided, so no prior knowledge of our products is required. Use your ambition and drive to learn.
What We Offer
We care about our people’s success by offering great pay, bonuses, up to 31 days off plus two bank holidays, benefits such as discounts, vouchers, a pension plan and more.
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