Building Society Branch Manager – Preston
Full‑time position located in Preston. Salary: £35k.
Opportunity
We are seeking a self‑motivated, engaging leader to coach and develop teams, inspire excellent performance, and champion outstanding service for our members.
Responsibilities
* Support the branch performance, nurturing community partnerships and proactively generating new business opportunities.
* Actively pursue opportunities to meet and exceed agreed objectives, contributing directly to the Society's objectives and strategic direction.
* Champion Consumer Duty principles, ensuring consistently positive member outcomes.
* Handle member complaints using the Society's Complaints Procedure, ensuring effective resolutions and escalation when needed.
* Deliver all required manager controls and take overall responsibility for Branch QA checks in accordance with the Control Manual.
* Build and strengthen external relationships to expand the Society's presence, identifying new partnerships and business opportunities within the community.
* Maintain accurate People HR records, including attendance, annual leave, and performance documentation.
* Lead, coach and develop your team, fostering a culture of accountability, growth, and exceptional member service.
Equal Opportunities Statement
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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