Working Relationships & Contacts
* Client - account management, communicate and negotiate to assure service levels and develop opportunities across sectors
* Community - line manager/team leader/SME and service capability or community or practice lead, growing capability
* Project team - leading a multi-disciplinary team across one or more projects, delivering value, co-ordinating and liasing with client and third parties to ensure effective delivery for client and business
Job Purpose:
* Direct and manage the delivery of project controls for complex projects, managing relationships with senior stakeholders, and providing a leadership role to project controls teams. They are responsible for ensuring all work and outputs are executed to meet business plans and goals
* Develop and grow community capabilities and lead client account plans for the community and/or capability. Engage in industry development of good practice
Key Accountabilities:
* Lead an operational team, setting objectives, managing performance and ensuring that staff have the necessary skills to deliver their objectives
* Translate business objectives into operational financial targets, producing clearly defined business cases and taking responsibility for meeting the profit and budgetary targets of the project
* Lead the implementation of complex multi-disciplinary teams, working to mid-long term timescales, to ensure delivery standards meet expectations
* Monitor and review the performance and behaviour of all team members, including educating and influencing others, and take action to ensure organisational policies and codes of conduct are followed. Assure compliance with contracts in terms of delivery parameters and scope of service
* Analyse and review complex information from a range of data sources in order to identify how different options may impact project delivery and advise clients and internal stakeholders on potential implications
* Develop project controls processes and policies and lead the implementation of system improvements, ensuring developments are in line with strategic business objectives
* Manage relationships with key internal stakeholders in order to identify opportunities for improved efficiencies and collaboration, to ensure commercial viability and customer satisfaction
* Act as a technical expert, providing strategic advice to other senior managers in order to support successful delivery of multiple projects or programmes in line with account plan objectives and strategies
* Manage and build relationships with client project sponsors/stakeholders in order to ensure all parties are informed and aware of progress and are aligned to meet objectives
Dimensions of the job:
* Financial - working within budgets up to £500,000
* Client - engagement leading multiple project teams and/or client accounts
* Project - able to lead teams on projects in excess of £100m, or as part of a leadership team on major projects or programmes
* People - technical and leadership coaching, line and task management for colleagues at Level 3-9
Knowledge & Experience:
* Relevant management/leadership experience including experience of managing teams on complex projects and programmes
* Proven ability to manage, motivate and lead teams
* Leading management expert within area of specialism
* Industry experience in thought leadership
* Experience of managing business relationships at executive level
Key Qualifications:
* Bachelor’s degree or equivalent
* Relevant professional qualification or chartered status