Description
Receptionist – Part Time
£20,982
Bristol
We are looking to recruit a corporate reception team to work in a fabulous office building situated near Bristol harbour side. This is a varied role combining reception duties with facilities management and event support.
As the first point of contact for our visitors and clients, you will play a crucial role in creating a positive and welcoming experience. You will bring energy, warmth, and personality to the reception area, be well presented and confident to take ownership of this busy and varied role.
Hours and salary:
8.00am – 6.00pm Monday / Tuesday / Wednesday
Lunch to be taken in the building so you are ready to step back in when required
£20,982 pa
Key Responsibilities
Reception
* Delivering a warm, friendly welcome to tenants and visitors
* Meeting, greeting and registering all visitors to the building, following appropriate protocols
* Manage deliveries, including couriers and post
* Develop a good understanding of the local area, using this information to create a local amenities information file
* General administration as required
Building management
* You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
* Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
* Build a rapport and communicate with all service partners (contractors, cleaners, security) to ensure consistency of standards
* Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
* Produce a weekly update report for key stakeholders
Tenant experience and community engagement
* Work as a team to develop seasonal events for the office workers, to create a sense of community and aid enjoyment in the workplace – this could include freebies, discounts, pop ups, events to support charity initiatives (when required)
* Create and circulate an engaging monthly tenant e-newsletter
* Managing the social media accounts for the building, producing content that is engaging and relevant (when required)
Skills, Knowledge and Expertise
* Proven experience in a front of house reception role and are ready for a new challenge
* Personable and proactive with a confident manner and able to deliver impeccable customer service
* Proactive, self-motivated and thrive in an environment where you are required to multitask
* Excellent written and verbal communication skills and able to confidently communicate with key stakeholders
* Competent Microsoft Office / PC with experience of using social media apps and Canva
Benefits
* Contributory pension scheme / life assurance
* 24 / 7 access to a virtual GP for you and your family
* Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
* Financial and legal information support
* Discounts and deals across multiple businesses
* Referral programme
* LAH training academy
About LAH Property Marketing
LAH Property Marketing provides front-of-house reception, on-site marketing and tenant experience services for commercial office buildings nationwide. We work with developers, agents and property managers who believe in the value of an exceptional front-of-house experience.
Equal opportunities
If you require adjustments during the recruitment or onboarding process, please let us know. Any workplace adjustments will be considered in line with the requirements of the role and operational setting.