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Regional Depot Manager, Castle Donington
Client: Buy It Direct Group
Location: Castle Donington, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 90a63c6238c1
Job Views: 14
Posted: 29.04.2025
Expiry Date: 13.06.2025
Job Description:
We are seeking a Regional Depot Manager for the East Midlands Distribution Centre in Castle Donington. This full-time, permanent role involves overseeing depot operations within our Driven Logistics division, part of Buy It Direct Group. Reporting to the Logistics Director, you will manage the depots in Castle Donington and Huddersfield, focusing on efficiency, on-time deliveries, and customer satisfaction. The role requires flexibility to manage a 24-hour operation, with direct reports including two depot supervisors and three driver trainers.
The successful candidate will have the opportunity to influence customer service quality and staff engagement, with potential for career progression as the company expands.
The Role:
* Improve delivery performance and investigate issues related to damage or loss, implementing corrective actions.
* Utilize customer satisfaction tools to enhance service quality.
* Create a positive and engaging work environment for depot staff.
* Identify opportunities for operational efficiency and network improvements.
* Oversee vehicle maintenance and fleet cleanliness.
* Lead recruitment, training, and retention initiatives.
* Ensure health and safety compliance and operational procedures adherence.
* Collaborate with HR on personnel matters and maintain accurate documentation.
* Provide holiday cover for the Southern Regional General Manager and support change initiatives.
Skills and Experience:
* Strong attention to detail and accurate documentation skills.
* Excellent interpersonal and communication skills.
* Ability to thrive in a fast-paced logistics environment.
* Solution-oriented mindset with a focus on achieving KPIs.
* Experience in coaching, supporting, and motivating teams, preferably within distribution/logistics.
* Problem-solving skills and contingency planning abilities.
* Customer-centric approach and adaptability to different styles.
* Flexible and capable of resolving conflicts effectively.
Additional Information:
At Buy It Direct, we foster a culture of innovation and customer focus. We operate multiple award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms, and Furniture. We value attention to detail, continuous learning, and employee engagement.
Hours: 40 per week
Benefits: Healthcare cash plan, free parking, birthday off after a year, holiday purchase scheme, staff discount scheme, and autonomy to make a difference.
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