, United Kingdom Job Family Group: Commercial and Retail Worker Type: Regular Posting Start Date: July 7, 2025 Business unit: Experience Level: Early Careers Job Description: Job Description Summary This is a great opportunity to join our Sales team as a Product Specialist supporting our business’ aim to be a leading provider of sustainable energy solutions, partnering with customers on their journey towards carbon neutrality and serving 5-10% of the UK business energy market by 2030. Where you fit in Reporting into the Mid Market Sales Manager, the role requires superior client care and regular contact with both current and prospective clients. You will have the opportunity to make a lasting impact on an ambitious and growing B2B organisation. What’s the role? The Product Specialist is responsible for managing and actioning our is required to be handed over to the Mid Market Sales Account Manager for them to take forward and secure the deal. As well as answering queries via phone and email where necessary and keeping our sales CRM and system up to date. Helping support the Mid Market Sales Manager with any other project s and ad hoc requests. More specific responsibilities include: Maintaining high productivity in line with KPIs. Working with our Proactively price a prospect in line with the tender requirement from the TPI Handing a successful prospect over to the Sales Account Manager to continue negotiations Manage the resolution of broker and customer queries working in collaboration with internal teams. It will be important to demonstrate the ability to build strong internal relationships. Handling of Sales queries via the general Sales telephone line Understand the energy market and develop new opportunities where appropriate. Promote new products whenever possible and make recommendations on new product offers as requested. Achieve annual team budget and sales targets. Contribute to the overall success of the team and Company goals by maintaining regular attendance, punctuality, focus and professionalism at all times. Ensure that all customers and brokers continue to be satisfied with a high standard of service. Utilise Shell IT tools, such as Salesforce to help develop customer knowledge and ensure that the sales journey is up to date. Prepare reports or undertake projects as directed. Adherence to company behaviors, values, and policies. Other ad-hoc tasks at the request of the Mid Market Sales Manager and/or Head of Mid Market Sales What we need from you: Interpersonal skills: Strong team player Organisational skills: Ability to work at pace, maintaining high productivity without compromising accuracy or quality; Ability to assess and action competing priorities when working through peaks in demand. Technical / Analytical skills: Strong attention to detail; Intermediate (or higher) analytical / Excel skills; Sales & Pricing Support experience highly desirable; Sales Cloud (Salesforce.com) experience desirable Good communicator with the ability to be assertive, with a persuasive telephone manner. Ability to build successful relationships with clients, suppliers, and colleagues. Well-organised with excellent time management skills, able to quickly integrate into a small team and work on your own initiative. A good listener with the ability to solve problems. Relationships: Internal – Sales, Operations, Pricing & Commercial External – Direct customer, third-party intermediaries (energy consultants & brokers) - DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.