We are seeking a reliable and organised individual to join the team in a Client Services Support role, assisting with daily office operations and client-related tasks. The role involves managing data and report uploads, maintaining accurate records, supporting client monthly renewals, and ensuring communications received through centralised mailboxes are distributed to the appropriate departments. The successful candidate will play an important role in supporting office processes and helping to ensure client service activities are handled efficiently.
What you’ll be doing:
* Upload data to internal data stations and systems accurately and in a timely manner
* Upload and maintain reports within internal databases or shared platforms
* Collect relevant data from internal sources to support reporting and operational needs
* Perform accurate data entry and ensure records are kept up to date
* Support the processing and management of client monthly renewals, ensuring systems are updated accordingly
* Monitor centralised mailboxes and distribute emails to the appropriate departments for action
* Use internal systems to locate, update, and manage information as required
* Assist with responding to internal and client-related queries where appropriate
* Ensure information is organised and accessible within company systems
* Provide general office and client service support to the wider team
About you:
* Strong attention to detail and accuracy
* Good organisational and time management skills
* Experience using Microsoft Office packages including Word, Excel, and Outlook
* Ability to work with internal systems and databases
* Ability to prioritise tasks and manage workload effectively
* Good communication skills and ability to work collaboratively with internal teams and clients
Preferred (but not essential):
* Previous experience in an office or client support role
* Experience handling shared mailboxes or internal data systems
About us:
4site Consulting is a specialist Health & Safety consultancy supporting Commercial and Residential Property Management across the UK. Since 2006, we've delivered practical, down-to-earth compliance solutions tailored to the property industry.
As a family-run business, we value strong client relationships and consistent, high-quality service. Our experienced advisors and support team work closely to provide accessible, reliable, and cost-effective support.
If you’re collaborative, purpose-driven, and ready to make a difference in a dynamic and supportive team, 4site could be a great fit.
Benefits:
* Company pension
* Company events
* 23 days annual leave plus bank holidays
* Christmas close down
* Professional membership reimbursement
* All tech, equipment and PPE provided that is required for your role
* Company-funded role relevant training and development.