Company Description Title: Cafe Manager Location: Hemel Hempstead Salary: £30,000 per annum Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression. That’s why we’re looking for a Café Manager who leads by example, takes pride in their work, and consistently delivers exceptional service in a small, close-knit operation. As a trailblazer in the hospitality industry, we are excited to welcome individuals who share our passion for creating outstanding experiences and memorable moments for every guest. We believe it is our people who set us apart. As part of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We invest in your development through ongoing training to ensure you have the skills and confidence to thrive in your role, and we value a healthy work–life balance, because we believe people perform at their best when they feel supported and trusted. If you are a Café Manager who enjoys working independently, takes ownership of their space, and thrives on delivering outstanding hospitality every day, we would love to hear from you. Job Description Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded. Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer Qualifications Have experience in as a manager within a hospitality environment, ideally retail Experience in creating a thriving and successful working environment Possess excellent supervisory and communication skills Good delegation and influencing skills Able to demonstrate team development skills Have the ability to display a real passion for food and customer service Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.