Experienced Care Coordinator
Caremark Chelmsford & Uttlesford – Great Dunmow
Starting Salary: £28,000 + performance bonus's
Are you an experienced Care Coordinator or Scheduler looking to join a high-performing, supportive and award-winning team?
Caremark Chelmsford & Uttlesford is proud to be:
CQC Rated GOOD in all areas
Essex County Council Tier 1 Provider
Established for 16 successful years
Voted Caremark Medium Sized Franchise of the Year
Led by Caremark Care Manager of the Year
Known locally for our excellent reputation and quality-first approach
This is an exciting opportunity to join a friendly, professional and values-driven team based in Great Dunmow, where quality, teamwork and support are at the heart of everything we do.
About the Role
As an Experienced Care Coordinator, you will play a vital role in ensuring our clients receive safe, reliable and person-centred care. You'll be at the centre of our service delivery — coordinating care, supporting staff, solving problems and ensuring excellence every single day.
You'll thrive in a fast-paced environment where organisation, communication and teamwork are key — and where your contribution is genuinely valued.
What You'll Be Doing
Ensuring all customer visits are efficiently allocated and consistently covered
Coordinating and permanently matching Care & Support Workers to clients
Supporting recruitment, vetting and onboarding of high-quality care staff
Processing new referrals and preparing documentation for Field Care Supervisors
Answering enquiries and being a key point of contact for clients and staff
Maintaining accurate electronic and office records
Supporting compliance with CQC and internal quality assurance systems
Working closely with the Field Care Supervisor and management team
Assisting with wages, invoicing and management reporting
Participating in the on-call rota
You will be instrumental in maintaining the high standards that have earned us our outstanding local reputation.
What We're Looking For
We're seeking someone who is:
Experienced in scheduling within a domiciliary care setting
Confident using IT systems and care scheduling software
A strong communicator with a positive, can-do attitude
Highly organised with excellent attention to detail
Able to prioritise effectively and remain calm under pressure
A proactive problem-solver who works well independently
Committed to quality, compliance and continuous improvement
Why Join Caremark Chelmsford & Uttlesford?
Join an award-winning franchise
Work within a CQC Good rated service in all areas
Be part of an established, stable and respected provider
Support from an experienced, award-winning Care Manager
Friendly, supportive office team
Strong local authority relationships (Tier 1 ECC provider)
A service that genuinely prioritises quality over quantity
Competitive starting salary of £28,000
If you're passionate about delivering outstanding care coordination and want to work somewhere that truly values its team, we would love to hear from you.
Apply today and become part of a team that makes a difference every day