Job overview
• To manage and prioritise a diverse workload efficiently and effectively in order to provide a comprehensive, high quality service.
• To work in a highly professional manner, maintaining diplomacy and confidentiality at all times.
• To liaise closely with members of staff across the Trust, as appropriate, to support the Directors/ Board members in their work.
• Responsible for ensuring issues requiring escalation are directed to the appropriate person and any urgent matters are dealt with in the absence of the Directors/ Board members.
• The post holder will support the Director of Corporate Governance/Company Secretary in providing a seamless administrative company secretarial/corporate governance service to the Trust and being the first point of contact for all corporate governance enquiries.
• The purpose of the corporate governance service is to establish and maintaining the highest standards of corporate governance, advise and support the Chairman, Board of Directors and Executive leadership on all aspects of regulation, corporate governance and effective business conduct for the organisation.
Main duties of the job
• To provide high level comprehensive administrative support, including planning and organising complex activities or programmes at a strategic level, providing high level support to projects and communicating/liaising with regulators including NHSE, CQC, Chief Executives and directors/Board members from NHS Trusts and Local Authorities and senior officials in Government.
• The post holder will manage Board and Executive level meetings as required; including the collation and dissemination of papers, taking of minutes and management of actions.
• This is a key role in the effective running of ELHT and the Corporate Governance function. The duties and responsibilities listed below are not intended to be exhaustive but are set out to indicate the main areas of activity currently expected of any Corporate Governance Officer. The post holder will, therefore, be expected to adopt a flexible approach when the needs of the service require.
Working for our organisation
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Detailed job description and main responsibilities
• To manage and prioritise a diverse workload efficiently and effectively in order to provide a comprehensive, high quality service.
• To work in a highly professional manner, maintaining diplomacy and confidentiality at all times.
• To liaise closely with members of staff across the Trust, as appropriate, to support the Directors/ Board members in their work.
• Responsible for ensuring issues requiring escalation are directed to the appropriate person and any urgent matters are dealt with in the absence of the Directors/ Board members.
• The post holder will support the Director of Corporate Governance/Company Secretary in providing a seamless administrative company secretarial/corporate governance service to the Trust and being the first point of contact for all corporate governance enquiries.
• The purpose of the corporate governance service is to establish and maintaining the highest standards of corporate governance, advise and support the Chairman, Board of Directors and Executive leadership on all aspects of regulation, corporate governance and effective business conduct for the organisation.
Person specification
Qualifications
Essential criteria
* Degree level or equivalent level of experience, together with a high level of numeracy and English.
* RSA III or equivalent experience
* Formal minute taking qualification or equivalent level of expertise
Desirable criteria
* Advanced ECDL.
Experience
Essential criteria
* Knowledge of secretarial and administrative procedures and systems acquired through education/training to degree level or equivalent.
* Demonstrable proven experience of working as an Executive Assistant or in a similar role.
* Diary management.
* Experience of dealing with confidential and sensitive information and appropriate maintenance and storage of records
* Experience of MS Office Suite.
* Experience in the management of business and office procedures.
* Formal minute taking.
* Experience of communicating at all levels.
Desirable criteria
* Experience of monitoring performance indicators.
* Understanding of project management methodologies.
* Working in an NHS environment.
Knowledge and Skills
Essential criteria
* Awareness of policies and procedures relating to dealing with confidential data both personal and organisational.
* Excellent written and verbal skills
* Able to work and communicate effectively with Executive and Non-Executive Directors and other senior staff to develop strong relationships
* Drafting, formatting and proof reading highly complex executive level reports
Desirable criteria
* Understanding of corporate governance compliance matters in complex organisations such as the NHS