Company Description
Premium Choice is a leading insurance broker based in Wolverhampton, specialising in providing tailored motor insurance solutions for drivers in various categories, including learners, young drivers, those with motoring convictions, and higher-risk groups. By partnering with a panel of the UKs top insurers, we help customers find policies that meet their unique needs. We are dedicated to delivering exceptional service and competitive insurance options to a broad range of motorists.
Role Description
Were looking for a motivated and customer-focused Renewal Specialist to join our team.
In this role, youll play a key part in retaining customers and driving business performance, managing policy renewals through both telephone conversations and our renewals portal..
Youll build strong relationships with customers, guide them through their options, and help them make informed decisions all while delivering a high-quality, professional experience.
What youll be doing:
1. Managing customer renewals to maximise retention
2. Speaking with customers over the phone and via digital channels <...