Customer Care Assistant - Full Time, Fully flexible - Harwich, Harwich
Client: [Client information not provided]
Location: Harwich
Job Category: Customer Service
EU work permit required: Yes
Job Reference: fe4420d831dc
Job Views: 2
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description:
Overview
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We are dedicated to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
Role Summary: As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, addressing customers' specific needs, maintaining high standards of cleanliness, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Ideal Candidate: Someone who is friendly, welcoming, courteous, and helpful, with the ability to connect with customers and make them feel valued. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. You should be able to maintain high energy levels while working efficiently and productively.
Benefits: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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