Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
1. Assist customers with commercial vehicle parts enquiries.
2. Provide excellent customer service and technical advice.
3. Handle customer orders and maintain regular communication regarding updates.
4. Proactively make outbound calls to update customers on their orders.
5. Develop and grow customer accounts.
6. Process and manage orders efficiently, keeping internal systems updated.
Requirements:
7. Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
8. Strong communication and customer service skills.
9. Ability to build and maintain strong relationships with customers.
10. Proficient with computer systems for order processing and tracking.