A growing accountancy firm in Bury St Edmunds is seeking a confident and organised Client Manager to take responsibility for leading teams, coordinating client activity and ensuring operational excellence. This is a great opportunity for someone who enjoys a varied workload and wants to play a key role in shaping a busy practice.
The Client Manager will oversee daily operations, support employee performance, and collaborate with senior leadership to streamline processes and encourage long-term growth. You will also act as a trusted contact for clients, helping to deliver a consistently high standard of service.
Responsibilities:
* Guide and mentor team members, overseeing task allocation, skills development and regular feedback.
* Review and refine internal workflows to improve efficiency and client satisfaction.
* Handle client communication, ensuring queries are addressed quickly and professionally.
* Contribute to planning, compliance work and wider business initiatives alongside senior leaders.
* Monitor adherence to relevant regulations and industry requirements.
Benefits:
1. 25 days' annual leave plus bank holidays
2. Ongoing CPD and training
3. Flexible hybrid working
4. Enhanced maternity scheme
5. Income protection for long-term illness.
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