Visual Display Merchandiser- North of England
Department: Commercial
Employment Type: Fixed Term Contract
Location: Field
Reporting To: Louise Williams
Description
The Visual Display Merchandiser (VDM) is responsible for delivering inspiring, brand-aligned visual merchandising in stores, with a focus on strong commercial execution and creative in-store displays & windows. Reporting into the Visual Display Merchandising Business Partner (VDMBP), the VDM plays a key role in implementing seasonal direction, window schemes, and in-store installations to a high standard. This role does not partner directly with Area Managers and instead works under the guidance of the VDMBP to ensure consistent visual standards and impactful customer experiences.
About Us
We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.
What we can offer you
* Generous 50% staff discount to treat yourself to the latest products
* Discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust
* Company car
* Support for different family setups enhanced maternity, paternity, adoption and fertility treatment
* Flexible working, payday and summer early finish Fridays
* Give as you earn scheme, a Giver Island day each year and matched funding
* Support with upskilling through on the job training and qualifications, and a succession plan if you want to progress
* 23 days paid holiday, exclusive of Bank Holidays, with the option to purchase additional holiday twice a year
Responsibilities
Coaching & Training
* Coach, inspire and upskill retail store teams to deliver high standards in windows & mannequin dressing/styling with a clear commercial focus
* Support VDMBP to ensure basic visual merchandising principles are well understood and implemented to drive consistency
* Support VDMBP to build collaborative relationships across Retail to help drive visual capability and overall performance
Visual Merchandising Execution
* Deliver consistent visual merchandising standards across allocated stores, ensuring compliance with VM directives
* Tailor execution to individual store layouts while maintaining core brand integrity and message
* Use model stores and visual guidelines as a reference to ensure alignment with wider business expectations
* Support the VDMBP and store teams in creating visually commercial floor layouts and product zoning
Display & Creative (In-store Installations)
* Execute eye-catching window schemes and in-store displays in line with brand guidelines and seasonal campaigns
* Support visual installations during store openings, refits, launches, and promotional events
* Style mannequins and manage product presentation to drive sales and brand identity
Commercial Impact
* Maximise commercial opportunities through impactful visual merchandising execution
* Ensure key product stories are clearly communicated through displays and layouts
* React quickly to trade reports and sales feedback by adjusting visual merchandising strategies accordingly
Collaboration & Support
* Work closely with the VDMBP and wider VM team to deliver consistent execution
* Support store managers and retail teams in bringing visual strategies to life
* Share feedback and insights with VM leadership to continually evolve best practices
Qualifications
* Previous experience in a visual merchandising role within fashion retail
* Strong styling skills and a good eye for detail
* Ability to coach, motivate, and influence store teams
* Commercial awareness with the ability to balance creativity and business needs
* Excellent organisational skills and the ability to manage multiple priorities
* Flexible to travel across stores and work varying hours when required (e.g., store openings, refits)
Equality and Diversity
We welcome applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief. Flexible working requests are considered for all roles unless operational requirements prevent otherwise.
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