Location & Details
LOCATION: Yate
START DATE: ASAP
SALARY: To be discussed, dependant on experience
PERMANENT
WORKING HOURS: Monday to Friday, 9am-5pm (37.5 hours per week)
Sales Administrator
Our client is seeking an experienced Administrator to assist in the effective running of the general Office and Sales team.
General duties
* Monitor Shared Inbox.
* Answer via phone and email queries from customers.
* Receive and process orders.
* Build up a thorough understanding of our client’s product base.
* Answer enquiries over via phone and by email.
* Update and monitor planning system.
* Enter orders on the system.
* Provide a comprehensive service to customers from ascertaining requirements to booking appointments for installation.
* Liaise closely with Office Managers, the Area Sales Team and Service Engineers.
Skills and experience required
* Honest, reliable, trustworthy character with a strong work ethic and a positive, flexible/adaptable attitude to work.
* Excellent communication skills both written and verbal.
* Friendly and approachable, yet professional with a positive and enthusiastic outlook; good at working with others and motivated to give exceptional service to our customers.
* Excellent level of numeracy and English literacy.
* Ability to work alone with minimum supervision as well as part of a team. Able to follow instructions and requests from Manager/Supervisor.
* Excellent organisational and time management skills.
* Experience within an office environment covering administration/customer service-based duties.
* Experience of using Microsoft Office Applications including Word, Excel and Outlook.
* Experience of Managing and effectively prioritising workload.
* Experience of working in an office and communicating effectively with a wide range of people.
* Experience with working with Sage desirable but not essential as full training will be given.
Benefits
* Competitive salary (Dependant on experience)
* Generous Contributory pension scheme
* 20 days holidays + all bank holidaysCycle to work scheme
* On-site parking
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