Job Overview
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q North Shields - We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Role Summary
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint‑mixing and cutting timber, but truly great customer service will be your main aim.
Responsibilities
* Provide expert sales advice to customers to help them achieve their home improvement goals.
* Manage stock and ensure accurate inventory levels.
* Set up displays and keep the store well organised and appealing.
* Support product knowledge through training in paint‑mixing and timber cutting.
* Deliver outstanding customer service at all times.
Qualifications & Skills
* Friendly and outgoing with a passion for home improvement.
* Strong team‑player who enjoys working collaboratively.
* Flexible availability to work on a rota that includes weekends, evenings and bank holidays.
* Open to learning new technologies and ways of working.
Benefits
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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