Job Description
£25,396.80 BASIC SALARY PLUS UNCAPPED COMMISSION | ON-SITE | EXETER
Our client is a well-established, FCA-regulated organisation operating within a highly structured and performance-driven environment. With a strong focus on compliance, process excellence and commercial results, they provide a fast-paced workplace where motivated individuals can build long-term careers within sales.
Role:
We are recruiting Customer Sales Advisors - Live Chat (up to 3 positions) to join a busy live chat sales team based in Exeter. This is a webchat role. Advisers manage multiple live chat conversations simultaneously, converting customer enquiries into sales revenue across upgrades, renewals, acquisitions and retention conversations. Success in this role comes from pace, resilience, strong sales ability and confidence working to clear KPIs in a fully tracked environment.
Responsibilities of the Customer Sales Advisors - Live Chat:
1. Manage multiple live webchat conversations at once, driving sales conversions and revenue
2. Handle acquisition, upgrade, renewal and retention sales conversations via live chat
3. Achieve individual and team targets across sales, accessories and productivity metrics
4. Follow FCA-regulated processes and compliance requirements throughout eve...