Overview
Talent Acquisition Partner - Harvey Nichols Regional Stores: Edinburgh, Leeds, Manchester, Birmingham, Bristol and Dublin.
Harvey Nichols is seeking a Stylist to join the Personal Shopping department in Leeds. The role focuses on delivering the best personal shopping experience in the luxury market, in-store and digitally.
Responsibilities
* Build Harvey Nichols Personal Shopping client base by establishing and nourishing existing client relationships, re-engaging former or lapsed clients, and introducing new potential clients to our Personal Shopping service. Focus on local and global clients.
* Organize and host regular engagement activities (private shopping appointments, store visits, brand events, meals, etc.).
* Provide expert advice across all product categories and sales channels; coordinate with retail and DC teams for a seamless shopping experience. Communicate new CRM or Loyalty activations to clients.
* Maximise own sales and clients’ overall sales and engagement, protecting margin and growing year on year.
* Manage and maintain client data in Harvey Nichols systems, ensuring compliant handling.
* Host appointments with prospective clients for acquisition; follow up actions.
* Support Press and Marketing from Head Office with upcoming projects; provide client preference feedback on campaigns.
* Represent Personal Shopping at external events (guest speaking, pop-ups) and act as a Brand Ambassador for Harvey Nichols.
* Manage stock movement and housekeeping to maximise sales.
* Mentor team members and maintain a high standard of service; flexibility to work weekends and evenings.
Qualifications/What we are looking for
* Extensive experience in luxury retail styling with an existing client list.
* Experience in clientelling.
* Proven ability to deliver sales and KPIs.
Rewards and Benefits
* Up to 40% off fashion; up to 40% off hospitality; 30% off beauty, perfumery, wine and spirits.
* Clothing allowance.
How to apply
If this sounds like you, we want to hear from you. Click the apply button to start your Harvey Nichols journey.
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