Job Title: Sales Advisor Salary: £25,000 – £26,000 Location: Potters Bar Working Hours: Monday – Friday: 9:00am – 5:00pm (30-minute lunch) Saturday: 9:00am – 1:00pm (Alternate Saturdays) Purpose of the Role Our client is looking for a motivated Sales Advisor to support their insurance team. The role involves handling customer enquiries, converting leads into new business, and supporting customers throughout the full policy lifecycle. You will play a key role in delivering excellent customer service while contributing to sales growth and customer retention. Key Responsibilities Handle new business enquiries and convert leads into policies Generate and follow up on leads from internal lists Prepare and invite renewals for existing customers Process policy changes including amendments, mid-term adjustments and cancellations Manage customer queries throughout the policy lifecycle Make welcome calls to new customers to ensure satisfaction and retention Provide clear and compliant information about insurance products Build strong relationships with customers and maintain excellent service standards Work towards individual and team KPIs including new business conversion and renewal retention About You A confident communicator with strong customer service skills Sales-driven with the ability to identify opportunities Eager to learn and develop within a growing business Organised with s...