Job Description
Service Driver Ford Farnborough Want to be the best you can be? It's what drives us too. Working in our parts department as a Service Driver you will be a key part of the Retail Centre.
You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim.
What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWere open to flexible working options just askWhat youll do day to day Ensure efficient collection of customer vehicles prior to servicing and efficient delivery upon completion.Collect and deliver vehicles from customers homes or work premises, ensuring collection and / or completion of all paperwork required.Examine customer vehicles for damage and tyre safety prior to collecting vehicle ensuring that damage reports are completed and pointed out to customers wherever possible.Take responsibility for thesafe driving of customer vehicles, respecting any personal possessions left in the vehicle.Liaise with customers to gain additional information as required.Ensure all dealings with customers are handled courteously.Collect / deliver small items where required.Parts pre-picking and parts deliveriesSite co-ordination to ensure the presentation of the business with regards to parkingHelpful skills and qualifications Dont worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Full UK Driving LicenceTeamworkAbility to multi-taskAbility to work to deadlinesConfident and professional communication skillsOrganisedWe value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ