Customer Service Assistant required to join a Distribution company in Gloucester, GL4 paying £26600. You will be working for a very successful company in the area who distribute their product range across the UK and Europe. Working 37 1/2 hours per week between 8.00 - 5.00.
Our client are a family based company who have been operating since the early 90's and have gone from strength to strength. They have a wide client base and distribute top quality products all over the UK and Europe, priding themselves on their exceptional customer experience. As well as ensuring their customers are looked after its also central to their ethos to ensure that their staff are also looked after.
As Customer Service Assistant for our client your duties will involve:
taking inbound calls - this will be the majority of your day
processing orders via calls or emails
dealing with customer enquiries and issues as they arise
completing relevant paperwork as required
The successful Customer Service Assistant will have the following experience:
experience of working in a fast paced customer service environment
ability to deal with customers in a calm and professional manner
proactive approach to work with the ability to take ownership of any tasks undertaken
ability to build strong relationships with customers
be computer literate with the ability to pick up new systems
Benefits of working for our client
Job security
Opportunity for progression
Free parking
On site gym
Pension scheme
Discounted or free food
Company events
Modern office space
Please feel free to call if you would like to know more, alternatively if you are comfortable that this role is what you are looking for hit APPLY now.
Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion