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Workshop administrator - 6-month ftc

Wickford
Workshop administrator
£31,369 a year
Posted: 9h ago
Offer description

Join Our Team at Plantexpand – Workshop Administrator Wanted! Are you ready to take your career to the next level with a forward-thinking, innovative company? Plantexpand is your gateway to an exciting career in vehicle and plant repairs, maintenance, and fleet management. As a trusted partner to some of the UK’s most recognised names, including Thames Water, Openreach, UKPN, Cadent, SGN, Enterprise, and the AA, we pride ourselves on delivering exceptional service, fostering lasting relationships, and ensuring customer satisfaction. We are looking for a Workshop Administrator to join our Workshop team on a 6-month Fixed Term Contract. Requirements Responsibilities Include: To aid the organisation and running of a busy vehicle repair, servicing and MOT centre Maintain accurate customer records on available systems for all workshop processes Book in customer's vehicles, provide estimates using Autodata to allocate times, keep customers up to date on the progress of their vehicle (by telephone and email), create invoices from completed job cards and take payment Answer incoming calls professionally, addressing enquiries or directing them to the appropriate department Work alongside the workshop technicians to ensure customers are kept informed Support workshop technicians with administratives tasks and time tracking as necessary Source the required parts for each job ensuring high quality at the most competitive rate Assist in ensuring compliance with health and safety regulations and timelines Other duties as assigned Skills/Requirements: Full, clean UK driving licence Strong technical understanding of repair processes and diagnostics Ability to lead, motivate and manage a workshop effectively Excellent communication, planning and organisational skills Familiarity with workshop systems: Audatex would be advantageous A thorough understanding of health and safety practices Proactive mindset and commitment to teamwork Benefits Perks and Benefits: Employer-contributory pension scheme Ongoing training to support your career growth Referral program and stand-out benefits for a stand-out performance Day shifts (Monday to Friday) for work-life balance. Company sponsored social events to foster team engagement Free flu jabs

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