The hotel
The Dixon, Tower Bridge, a boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking centre stage in the Tower Bridge neighborhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capitals centre of artistic activity. It is an award winning property, selected as Luxury Hotel of the Year 2024 by Travel & Hospitality Awards and winner of the England's Leading Design Hotel 2025 by the World Travel Awards.
Named after John Dixon Butler, the architect who originally constructed the building in 1905 as a Magistrates Court and police station, the hotel takes inspiration from the areas vibrant cultural heritage, while also capturing its new wave of creative cool.
The 193 rooms will redefine the traditional boutique hotel by seamlessly incorporating the local neighbourhoods culture through an artful mix of heritage design. Think simple brickwork, tall windows and modern furniture from British designers that will sit alongside more classic pieces, whilst curated artworks from local artists will hang on the walls.
Cleverly reflecting the buildings purpose as a courtroom, the restaurant will serve as a neighbourhood oasis that will welcome not only hotel guests but also the local trade.
What we offer
Staff rate across all Marriott brands and across the Dominus hotel portfolio
Your Inspirational Stay a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C's apply)
Impact Day, paid day to support your charity of choice
Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands
Staff events and recognition schemes
Access to Employee Assistance Program (EAP)
A collaborative team culture where people thrive together and a place where you can be your true authentic self
About the role
We are looking for an organised Maintenance Manager to join our team! You will ensure all aspects of hotel maintenance and property are kept to the very best standards and in line with all relevant health and safety legislature and procedures. You will also keep an organised and secure maintenance office, be responsible for the efficient operation of the hotel property and all its equipment, and create and maintain the preventative maintenance plan. You will play a key part in organising and managing service contracts, receiving quotes for ad-hoc requirements, and be the main contact for all contractors. You will keep up to date with the maintenance log to ensure jobs are completed efficiently so that guest satisfactions are met during their stay.
Key responsibilities
People
Manage recruitment and retention of the team to ensure quality team members are recruited and retained.
Overlook the team and their development plans.
To seek ways to maintain, improve and effectively work with the Front of House and Housekeeping departments.
Supervise, motivate, and drive the team in the performance of their duties, with special focus on Marriott Brand Standards.
Attend to any guest comments brought to our attention and deal with these efficiently and courteously. Readily available to attend any quest questions and enquires providing adequate response to them.
Quality
Ensures that data accuracy standards are followed.
Understands and is conversant with the Computer Systems in place, Marriott Global Source, Guest Voice and any other relevant systems.
To attend monthly and weekly regular departmental meetings ensuring objectives are reviewed and results monitored, and minutes recorded as required and shared with team e.g.: Health & Safety meeting, P&L meeting.
To be aware and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
Maintain all crucial records like COSSH, carpet cleaning and other relevant trainings.
To be fully conversant with the Hotel Emergency and Evacuation procedures and ensure departmental Risk Assessments are all complied, and the team trained.
Ensuring compliance, prevention and optimum efficiency for Health & Safety, Fire Safety, Water health & safety, security, asset protection, etc.
Profit
Work closely with suppliers to ensure quality delivery of service and contract compliance.
Keep payroll margin in line with the departmental budget.
Ensure tender process is followed for selecting suppliers and that the optimum supplier is selected in line with the Companys tender process.
About you
Previous experience in a fast paced upmarket hotel environment in a similar role for two years is essential.
Preferably has electrical NVQ or equivalent external engineering qualification and is familiar with Opera, advanced user of Microsoft Office, MaintainX, etc
Excellent knowledge of Health & Safety, Fire Safety, building codes, laws and regulations and all role related statutory requirements, promoting a safety conscious working environment at all times.
Approachable, professional with excellent leadership skills.
Strong communication skills through a variety of means.
Driven, passionate and willing to grow your career within the industry.
Meticulous eye for detail along with ability to work under pressure.
If you would like to join a people focused team in a unique hotel, please do get in touch! We look forward to hearing from you.
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