Be part of something new from day one. Opening its doors to students for the very first time this September, Glassworks is our brand-new student accommodation building — and we’re looking for a Resident Advisor to join our friendly and supportive team at Fresh. This is an exciting opportunity to help shape a welcoming and vibrant community, playing a key role in creating an outstanding living experience for our very first residents. As a Resident Advisor, you’ll work 37.5 hours per week, Monday to Friday, between 8am and 6pm on a rota basis, as part of a collaborative on-site team. This role is due to start from 1st August 2025, ready to welcome our first residents in September. We’re looking to speak with individuals who are passionate about creating a welcoming and vibrant community, ensuring our residents feel safe, supported and engaged. You’ll help create a positive living environment by organising social events, managing communication through social media platforms, and utilising traditional communication methods. Experience in using social media to engage audiences is highly advantageous, as you’ll play a key role in keeping our residents informed and connected. You will also support the wider team with administrative duties such as welcoming residents at reception and taking accurate rental payments to ensure the efficient running of the building. In this role, you will provide outstanding customer service via email and phone and be the first point of contact for residents within the building. As Resident Advisor, we are looking for someone who is solutions-oriented, enthusiastic, and ready to make an impact. An eye for digital engagement and confidence using social platforms is a bonus, helping you connect with residents in a modern, meaningful way. If you enjoy liaising with colleagues on site and across the wider business, as well as the residents, this could be just the opportunity for you. About you: We’re looking to speak with individuals who are approachable, passionate and want to help build the sense of the community within the building. You must be able to listen to the residents and be highly organised with your daily tasks. Your excellent time management skills will balance your strong administrative skills, but most importantly, you will help create a safe and welcoming space where residents feel comfortable. Confidence in using social media as a tool to support community engagement and communication is a strong advantage. Benefits of working at Fresh? We offer: A dedicated Training team to assist you with development of your on-job training. A generous holiday entitlement of 25 days from day one to recharge and enjoy life beyond work. An in-house Learning & Development team to support you with personal and professional development including vocational qualifications. Health cash plan to contribute to everyday healthcare expenses. Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform. Stay active and take advantage of our cycle to work scheme. Life Insurance for peace of mind. Access to exclusive shopping discounts About Fresh: Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in!