Job Description
Job Title: Engagement Project Manager
Reporting to: Directors
About The Role:
This role’s for a super-organised, playful, and proactive individual with a keen eye for detail, logistical expertise, and the ability to design and deliver engagement programmes for major brands.
Designing means bringing innovative ideas to the table, leveraging your creative skills.
Delivering involves ensuring everything is executed flawlessly, on time, within budget, and to client satisfaction while maintaining healthy margins.
You will help create engaging employee experiences, often tied to cultural or sporting dates, and oversee their implementation across UK sites in a streamlined manner.
In essence, you will...
1. Generate creative ideas that impress clients and add value.
2. Source unique elements for engagement experiences efficiently.
3. Manage supply chain partners to meet deadlines, negotiating early deliveries when possible.
4. Ensure delivery notes are signed off on time, demonstrating persistence and problem-solving skills.
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An Introduction to Gustaf
People Never Forget How You Made Them Feel…
Though Gustaf is only 3 years old, our experienced team has decades of creating memorable engagement events for major brands, focusing on boosting employee morale and performance.
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What you’re letting yourself in for
We seek to challenge the ordinary. We want innovative, energetic project managers who create memorable shared experiences that evoke strong emotions.
While creativity is key, you must also be reliable, ensuring the right people and resources are in place, and working efficiently under pressure.
If you thrive on bringing big ideas to life with excellent organisation and enjoy making people smile, this role is for you.
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Purpose of the Role
To be an organised, proactive individual with exceptional attention to detail, capable of strategising and managing engagement programmes for key clients.
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Main Duties
·Engagement Delivery:
o Contribute to creative proposals, maintaining communication with clients and internal teams.
o Ensure proposals are innovative, aligned with client objectives, ROI, and budget.
•Budgets & Profit:
o Develop budgets that meet client needs while ensuring profit margins.
o Accurately cost suppliers and track team hours.
•Account Management:
o Manage key client accounts and oversee team and sales interactions.
o Lead quarterly account meetings and foster client engagement.
•Strategy:
o Collaborate with Directors to develop and implement engagement strategies.
•Suppliers:
o Build relationships with suppliers, negotiate rates, and ensure proper markup.
•Team Management:
o Manage staffing, including freelancers, holidays, and absences.
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Specialist Knowledge
• Experience in UK and international service delivery.
• Proven track record in account management and client development within an agency setting.
• Strong resource and project planning skills.
• Leadership qualities and relationship-building ability.
• Ability to generate new business and expand existing accounts.
• Well-connected with potential for new client relationships.
• Self-motivated with a focus on continuous improvement.
• Resilient, independent, and commercially aware.
• Strategic, analytical, creative thinking skills.
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Essential Skills, Knowledge & Experience
• Minimum of 3 years in a senior engagement role.
• Knowledge of Canva is a plus.
• Excellent communication, attention to detail, and project management skills.
• Demonstrated experience in managing projects from concept to budgeting.
• Strong people management and negotiation skills.
• Willingness to share work on social media platforms to promote personal and company brand.
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Further Skills (Advantages)
1. Canva / Google Suite
2. Monday
3. Pinterest
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Gustaf Values
GAME: Embrace bold ideas and challenge norms.
UGLY: Deliver exceptional work, even if it means working resourcefully.
SOCIAL: Engage actively on social platforms and in person.
TIGHT: Perform your role flawlessly within the team.
AUTHENTIC: Be genuine, straightforward, and approachable.
FAST: Work efficiently and swiftly, valuing speed in execution.
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Other Requirements
General
· Valid driving license.
· Ability to travel domestically and internationally.
· Flexible working hours.
· Adherence to company conduct policies.
· Ability to work within a diverse team.
Benefits
· 30 days holiday plus bank holidays
· Additional birthday holiday
· Hotel discounts
· Training opportunities
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