My client is a Private Equity-backed Care company which, through both acquisition and new openings are building a domiciliary care provision across the East/South East of the UK. They are now looking for a Registered Manager to launch and lead their new private service in Chelmsford, ensuring compliance with the CQC and providing a safe, effective, and responsive service for clients.
The role
The Registered Manager will launch the service and build the team to create an outstanding provision of care for the elderly. This is a fantastic opportunity for someone to get involved from the very beginning, shaping the team and culture and building the business into a profitable and customer-centric entity.
Key ongoing responsibilities include:
* Setting clear objectives and expectations for team members, supporting their professional growth and development.
* Ensuring the smooth operation of all aspects of service delivery, including scheduling, client management, and regulatory compliance.
* Ensure the service meets all CQC standards of safety, effectiveness, caring, responsiveness, and leadership.
* Prepare for and lead inspections, addressing any feedback or recommendations from the CQC.
* Establish and monitor key performance indicators (KPIs) to measure service quality.
* Supervising care plans and ensure they are tailored to individual needs and preferences.
* Lead recruitment efforts, ensuring the selection of skilled, compassionate team members
* Build strong relationships with clients and their families to understand their needs and preferences.
Essential Qualifications and Skills:
* Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
* Proven experience in managing domiciliary care services.
* In-depth knowledge of CQC regulations and quality standards.
* Strong leadership and team management skills.
* Excellent interpersonal and communication abilities.
* Ability to manage budgets and resources effectively.
Package: up to £45,000, plus car allowance, bonus and benefits