Part-time General Assistant ***Staff accommodation available
in Dorset***
Incredible benefits
We are looking for a Part-time General Assistant. As
a General Assistant you will support the smooth operation of all departments,
ensuring a seamless guest experience from preparation to service. We are
looking for someone who has excellent customer service skills, interpersonal
skills, attention to detail and has previous experience in a similar role.
Location: The Acorn Inn, Dorset
Employment Type: Flexible &/ part time contract
Working Pattern: Shift work
Salary: £12.21 per hour + service charge
The Red Carnation Hotel Collection is proud to be recognised
as an industry leader in hospitality and people development. We were named Best
Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of
the Year award for 2024. We are especially proud of our dedication to
developing our people, having received the Princess Royal Training Award three
times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.
Our commitment to excellence has earned us multiple
accolades including Top Employer in the United Kingdom for both 2024 and 2025,
a certification of our outstanding employee conditions and commitment to
workplace excellence and Sustainable Business (2023) at The Cateys.
The charming Acorn Inn transports you to the pages of a
Thomas Hardy novel, as this 16th century coaching inn features in Tess of the
d’Urbervilles. This four-star hotel has 10 rooms, an award-winning restaurant
and bar, a skittles alley.
Key Responsibilities of a General Assistant:
* Taking food and drink orders in the bar and restaurant
* Prepare the restaurant before and after service
* Assist in the kitchen with vegetable prep and washing up
* Be familiar with all menu items to confidently engage with
guests
* Communicate effectively with both guests and team members
* Support housekeeping shifts as needed
What are we looking for?
* Has previous experience in a similar F&B or hospitality
role
* Possesses excellent communication and interpersonal skills.
* Is detail-oriented and takes pride in delivering high
standards.
* Demonstrates a genuine passion for providing exceptional
guest experiences.
* Is flexible and able to thrive in a busy, fast-paced
setting.
* Works well as part of a team and supports colleagues
whenever needed.
* Has a positive attitude and a willingness to learn and grow
within the role.
What’s in it for you?
* Holiday
allowance starting at 20 days and increasing with length of service up to
27 days + 8 bank holidays.
* Excellent
service charge added to your salary every month.
* Professional,
award-winning learning and development opportunities from day one.
* Fantastic
recommend a friend and family bonus scheme worth up to £600.
* Enhanced
paid maternity leave & paternity leave.
* 50%
off on food and 25% off on beverages in any Red Carnation Hotels F&B
outlets.
* Discounted
accommodation rates at Red Carnation Hotels worldwide.
* Two
paid volunteering days each year, because we care about our community.
* Access
to immediate Employee Assistance Programme, because we care about our
employees.
* Vibrant
hotel recognition events every month and hotel-based incentives (Employee
of the Month / Manager of the Quarter).
* Social
and team building events per hotel.
* Global
Employee Appreciation Party, where we get to celebrate our incredible
teams.
* Free
meals on duty.
* Complimentary
uniform and dry-cleaning services.
Red Carnation Hotels is an Equal Opportunities
Employer. We celebrate diversity and are committed to creating an inclusive
environment for all employees.
We electronically scan and store a copy of your
passport/visa and/or ID card to gain a clear indication of the authenticity of
the document and establish the ‘Right to Work’ in the UK.