About Us: Net2Source Inc. is one of the fastest growing diversity certified global workforce solutions companies with an unprecedented YoY growth of over 100% for last 6 years working with Fortune 1000/Global 2000 across 34 countries and 5 continents including North America, South America, Europe, Asia, Australia and Middle East.
About the Role:
Role: Hearsay Community Manager
Mode-Hybrid-3 Days
Type of Hiring -Permanent/FTE
Location-Glasgow or London, UK
Salary- GBP 60-70k/Annum
Job Description
* Tracking and controls
* Manage Hearsay list RSAMs profile connection training
* Make sure all profiles are in good standing ie disclosures cover photo SM approving profiles but not always correctly
* Monthly compliance reporting
* Review and remediate monthly RSAM report
* Review eLearning training report
* Analytics
* User engagement reporting
* Post engagement reporting
* Ticket reporting
* Quarterly KPI scorecards
* Communication
* Updates or enhancements to Hearsay
* General maintenance
* Update FrontPagePB Intranet with Hearsay resources
* Maintain training materials in elearning GPB only
* Ongoing 1x1 training
* Host office hours
* Profile maintenance and migrations
* Onboarding Hearsay process
* Field request
* Add to tracker
* Submit RSAMs 3
* Share and tracking training
* Send invite with instructions and best practices
* Manage AWM Social Media mailboxes PB AM and IPB
* Trouble shoot and answer questions from sales organization
* LinkedIn profile maintenance
* Offboarding process
* Remove RSAMs
* Guide Ambassadors to update LinkedIn profile
* Remove from Hearsay
* Update tracker
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