We are looking for experienced administrators to join our friendly multi-disciplinary team at Crawley Hospital, Piper ward Intermediate Care Unit.
We have a post for 15 hours per week, days to be agreed, working alongside a full-time ward administrator.
Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.
Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
Health and Care Worker visa: If you'll need to meet different salary requirements - GOV.UK
Main duties of the job
The main duties of the role are to provide administration and clerical support on the units, ensuring that efficient communication systems are adhered to. Provide solutions for routine queries/concerns about services and decide what to refer to senior staff. To provide essential cover for other administrative staff as requested by the ward manager.
To demonstrate good interpersonal and communication skills, working effectively as part of a healthcare team with patients, visitors, relatives, and medical, nursing, and therapy staff.
To use own initiative and ability to prioritize work. Arrange team meetings as requested by colleagues across a designated group of ICUs. To be the point of contact as SystmOne champion to disseminate new functions within the system and ensure all staff are aware of any changes. Support the Ward Manager in recruitment and retention processes, including NHS Jobs / TRAC.
Assist the Ward Manager in reviewing administrative procedures. Liaise with senior nursing staff regarding staffing requirements.
About us
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?
* Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
* Varied environments: community hospitals, patients' homes, and bases across Sussex
* Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
* Excellent training, development, and research opportunities
* Cost-effective workplace nurseries in Crawley, Hove, and Brighton
* Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
* Level 3 Disability Confident Leader and Veteran Aware Trust
* Beautiful Sussex location near the South Downs and coast
Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do. We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Job responsibilities
a) Assist the Ward Manager / Matron with reviewing office or administrative procedures by inviting and collating feedback from clinical and administrative colleagues.
b) Contribute ideas and suggestions for service improvements.
c) Assist in collating and maintaining staff databases as directed by the line manager.
d) Assist with new staff induction, ordering uniforms, and other administrative functions required for new staff members.
e) Support senior nursing staff in producing management information, including personal and activity reports.
Person Specification
Qualifications and/or Professional Registration
* Good general education or demonstrated report writing and numeracy skills
* NVQ Level 3 or equivalent qualification and/or experience
Experience
* Experience in a healthcare or customer-focused environment
* Experience with using SystmOne electronic patient record system
* Experience with HealthRoster or other e-rostering systems
Skills and Knowledge
* IT skills such as Excel, Word, and PowerPoint
* Ability to maintain and record data accurately
* Ability to write reports and keep accurate notes
* Ability to work independently within defined parameters
* Organize workload to meet deadlines
* Work effectively as part of a team
* Effective communication with patients, relatives, and medical practitioners
* Maintain confidentiality
* Remain calm in difficult situations
* Willingness to undertake job-related training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a DBS check will be required.
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