Implementation Specialist – BD
As an Implementation Specialist you will play a key role in delivering high‑quality installation and integration of products and services. You will work closely with customers to ensure smooth implementation, training, and maintenance while applying your technical expertise to support and optimise their systems.
Main Responsibilities
* Install, configure and integrate hardware, software, and applications according to agreed project plans
* Conduct customer meetings and training sessions both on‑site and remotely
* Coordinate project phases in collaboration with the Project Management Office, ensuring timely and accurate execution
* Provide technical support, troubleshooting, and preventive maintenance to customers in the assigned region
* Perform hardware and software repairs on customer sites when required
* Document and report technical activities and outcomes with precision and attention to detail
* Maintain awareness of change processes and adapt effectively to evolving customer and business needs
* Communicate technical information clearly, ensuring understanding among customers and colleagues
Qualifications
* Background in IT or technical disciplines, with hands‑on experience in virtual platforms and networking systems
* Proven experience in project delivery using the System Development Life Cycle (SDLC)
* Skilled in creating and maintaining accurate technical project documentation
* Strong problem‑solving ability with experience supporting proprietary and standard applications
* Capable of managing multiple priorities while maintaining a high standard of customer service
* Fluent in English; additional Scandinavian language skills are advantageous
* Holds a valid driving licence
Location: Primary – GBR Winnersh – Eskdale Road. Travel: Approximately 80% across the UK and occasionally other European countries, with occasional overnight stays.
Salary range: £32,400.00 – £55,100.00 GBP annual.
Equal Opportunity Employer
Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally‑protected characteristics.
To learn more about BD visit: https://bd.com/careers
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