Job Purpose:
To maintain and repair a range of electrical and mechanical plant and equipment in Distribution Centres as defined on the “Scope of Works Task Sheets” in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.
Key Tasks & Responsibilities
* Complete the PPM schedule within agreed KPI timescales and to ensure all necessary paperwork is completed accurately and to the laid-down procedures.
* Respond promptly and positively to service call requests from the Service Desk and to assess the requirements of the job and carry out repairs as and where necessary.
* Prioritise maintenance and repair work to achieve agreed timescales and response times.
* Order spares to the laid-down procedures.
* Identify non-repairable faults in plant and machinery and promptly advise the Lead Engineer or Engineering Manager of findings, with recommendations regarding suitable replacement.
* Where plant and equipment is non-repairable, to make recommendations to the Lead Engineer or Engineering Manager regarding suitable replacement.
* Advise the GM and distribution line managers of any repair and maintenance issues that are likely to affect the smooth running of the depot.
* Assist the Site Delivery Manager in his/her duties to manage and control depot third party alliance contractors and ensure service inspection paperwork is correctly filed on site.
* Carry out surveys and complete reports as required by the Lead Engineer or Engineering Manager.
* Carry out minor alterations and installations in accordance with current specifications. Also carry out all relevant testing and inspection supported with full company certification
* Complete general repairs and maintenance to Co-op Distribution sites as designated by the Lead Engineer or Engineering Manager, e.g. this may include general building repairs
* Assist City colleagues in other areas when requested to do so by the Lead Engineer or Engineering Manager.
* Ensure all tools and equipment necessary (as per company tool list) to complete maintenance and repairs are used in the correct manner and are available and serviceable at all times.
* Liaise with project teams on any site alterations, modernisations and other relevant works.
* Maintain accurate Time Sheets as required
* Carry out all tasks in accordance with specific KPI’s
* Attend training courses as and where necessary and to ensure personal job skills keep pace with technical developments.
* Comply with the company Health and Safety Policy at all times.
* Work with company and Co-op colleagues to ensure laid-down standards of quality are maintained at all times.
* Comply with any other reasonable request or instruction from the Lead Engineer or Engineering Manager
* Represent the company in a professional manner at all times and develop a good working relationship with City and Co-op colleagues.
* Ensure that all costs are approved following the correct process.
* Quality of repairs and maintenance
* Speed and efficiency of work
* Response to service call requests within agreed response times
* Achievement of PPM schedule within agreed timescales
* Timeliness and accuracy of written and verbal reports
* Maintenance of Health and Safety policy
* Customer and colleague relationships and feedback
Key Performance Indicators:
* Quality of repairs and maintenance
* Speed and efficiency of work
* Response to service call requests within agreed response times
* Achievement of PPM schedule within agreed timescales
* Timeliness and accuracy of written and verbal reports
* Maintenance of Health and Safety policy
* Customer and colleague relationships and feedback.