Role Location: Catterick Join Our Team as an Apprenticeship Programme Administrator (Pearson TQ) Are you a detail-oriented administrator with a passion for delivering exceptional service and supporting learners on their apprenticeship journey? We're looking for a proactive and organised individual to join our team and help coordinate and administer our Pearson TQ apprenticeship programmes. What You'll Be Doing As an Apprenticeship Programme Administrator, you'll play a vital role in ensuring our apprenticeship programmes run smoothly and meet all compliance requirements. Your responsibilities will include: - Preparing and managing documentation for apprenticeship learners. - Supporting and conducting learner inductions. - Processing apprenticeship starts, achievements, and leaver paperwork. - Managing bookings, registrations, and documentation for qualifications and functional skills. - Assisting with formal reviews and ensuring systems are up to date. - Coordinating the distribution and storage of apprenticeship certificates. - Maintaining accurate records in the Maytas MIS and e-portfolio systems. - Ensuring learner files are audit-ready and supporting audit processes. - Organising and minuting team meetings, including room bookings and visitor access. - Managing stationery and consumables in line with purchase procedures. - Providing excellent customer service to learners and stakeholders. What We're Looking For Essential: - Proven experience in a customer-facing role with a strong service ethic. - Exceptional administrative and organisational skills. - Proficiency in Microsoft Office, especially Excel for data reporting. - High attention to detail and accuracy. - Excellent written and verbal communication. - Ability to prioritise and manage time effectively. Desirable: - Experience using Maytas MIS and OneFile e-portfolio systems. - Familiarity with Ofsted, ESFA, or DfE funding requirements. - Previous experience in a training provider or awarding organisation. If you're ready to make a difference in the lives of learners and thrive in a fast-paced, supportive environment, we'd love to hear from you! Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job: Operations Job Family: ENTERPRISE Organization: Enterprise Learning & Skills Schedule: FULL_TIME Workplace Type: On-site Req ID: 20009