Overview
We are looking for a dedicated and knowledgeable NDC Support Specialist to join our team. The ideal candidate will have hands-on experience and a deep understanding of IATA NDC standards, particularly related to airline inventory. This role requires expertise in various versions of IATA NDC, including 17.2, 18.1, 18.2, and 21.3.
Responsibilities
* Provide support and consultation on IATA NDC implementation across different airline inventory versions.
* Assist clients and internal teams in troubleshooting issues related to IATA NDC.
* Stay updated on the latest developments in IATA NDC and communicate relevant changes to stakeholders.
* Conduct training sessions for clients and team members on NDC capabilities and best practices.
* Develop and maintain documentation related to NDC processes and guidelines.
Requirements
* Proven hands-on experience with IATA NDC airline inventory, specifically:
* IATA NDC 17.2
* IATA NDC 18.1
* IATA NDC 18.2
* IATA NDC 21.3
* Diploma in IATA or a related field.
* Strong analytical and problem-solving skills.
* Minimum 10 years of work experience in the travel industry, including experience working with Amadeus, Galileo and Sabre
* Ability to work independently and within a team environment.
Preferred Qualifications
* Previous experience in a customer support or technical support role within the airline industry.
* Familiarity with other travel technology standards and platforms.
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