The Impact You’ll Make
You’re the first point of contact for every golfer who steps into the shop — the person who sets the tone for their entire day on the course. With a warm welcome, helpful guidance, and a genuine passion for the game, you help create memorable experiences before they even reach the first tee.
What You’ll Do
* Deliver exceptional service and hospitality to all Members and Guests across every area of the Golf Operation
* Meet the standards required to pass Marriott audits, including the Marriott Golf Audit and ‘59 Club Mystery Shopper’ assessments
* Manage golf reservations, ensuring accurate bookings and correct revenue processing
* Support daily shop operations, including merchandising, stock control, and maintaining a clean, organised environment
* Check in golfers and assist with the smooth management of tee times
* Help oversee the buggy fleet — cleaning, fuelling, positioning, and ensuring availability for current and next‑day play
* Monitor and maintain locker room facilities, carrying out cleaning when needed
* Assist with ball management and cleanliness at the driving range
* Follow all hotel guidelines for sanitisation and safety across golf operations, equipment, retail areas, buggies, and confectionery
* Carry out course marshalling duties when required
* Ensure the Halfway House is fully operational and welcoming
* Conduct green fee checks and collect tickets at the 1st tee
* Support corporate and society golf days, including banner setup, scorecard marking, scoreboard updates, and general event assistance
* Host organisers and help ensure golf days run smoothly from start to finish
* Assist with member competitions, bookings, and handicap maintenance
What We’re Looking For
* A warm, friendly, people‑focused personality
* A strong team player with a positive attitude
* Excellent attention to detailA keen interest in golf (PGA qualification desirable but not essential)
What you’ll enjoy
* Competitive hourly rate
* Complimentary Leisure Club membership
* Global hotel discounts for you, friends & family
* Access to Benefit Hub for unlimited deals from retailers to restaurants and more.
Hours: This position is offered on a casual contract with hours allocated subject to operational needs.
#J-18808-Ljbffr