Housing Manager
Reading, Basingstoke and surrounding areas including Hybrid working
Permanent, full time (37.5 hpw), working Monday to Friday 9.00a.m to 5.00p.m with some need to occasional attend evening customer meetings.
Circa £32,000 per annum depending on experience, skills and qualifications
Plus great benefits including Health Cash Plan
Home, a place where you belong
Join us as a Housing Manager at Home Group, in our awesome housing team based in Reading. Youll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. Youll provide first class customer service, delivering our customer promise every day!
Typical day as a Housing Manager
1. Youll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).
2. Through visibility, engagement with customers and proactivity on our estates, youll really get to get to know our communities. This will help us to improve our local neighbourhoods.
3. Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints.
4. Managing our voids process including liaising with local authorities.
5. Carry out estate inspections, engaging and meeting with co...