Job Title: Account Manager
Location: Gateshead, Tyne and Wear
Contract Type: Permanent / Full Time
Our client is a successful North East Manufacturer. They are currently looking for an Account Manager to join their growing team in Gateshead.
About the Company
This is a well-established business in Gateshead who are passionate about supporting their employees in all areas.
Some of the benefits you could enjoy include:
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Life Assurance
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Healthcare Scheme
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Yearly fundraising activities for staff-nominated charity
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Staff discount for major retailers
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33 days holiday inc. BH
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And many more!
The Role of the Account Manager
The Account Manager will play a key role in strengthening relationships with national clients, ensuring projects are delivered efficiently and to high standards. You will act as a central point of contact for your accounts and work closely with internal teams to exceed client expectations.
Key responsibilities include:
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Managing and developing strong, lasting relationships with key national accounts
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Acting as the main liaison for maintenance services and product delivery
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Coordinating project timelines and updates with internal teams
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Monitoring client communications and portals, ensuring prompt responses
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Logging projects on the ERP system and keeping invoice dates accurate for forecasting
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Supporting compliance processes such as advertising consent applications
About You – Account Manager
We’re looking for someone with excellent communication and organisational skills, along with a commercial mindset and a proactive approach to relationship management.
You will ideally have:
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Proven experience in account management or a customer-facing project role
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Confidence in using Microsoft Office (Word, Excel, Access, Outlook)
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A strong sense of ownership and commitment to client service
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The ability to manage multiple projects and adapt to changing priorities
We’re committed to promoting inclusive opportunities. As a recruitment partner, we work with employers who value diversity and authenticity. If you’re excited about a role but don’t meet every single requirement, we still encourage you to apply — your unique perspective could be exactly what they’re looking for