Join to apply for the Food and Beverage Assistant (Part Time) role at Hilton.
Hilton Woking, part of the Victoria Square redevelopment, offers a vibrant guest experience across a lobby bar GLOW, the all-dining restaurant OXBO, and the Sky Bar LOFT. The hotel hosts Meetings & Events for up to 500 guests and is committed to sustainable practices and community involvement.
This is a part-time role working 20 or 30 hours per week on a rota basis, with flexibility to work 5 days out of 7.
Salary and benefits include:
* Hourly rate of £12.27 plus service charge/tips
* Uniform provided and laundered
* Free and healthy meals when on duty
* Grow your Career
* Personal development programmes designed to support you at every step of your career
* Team Member Travel Program: discounted hotel nights plus 50% off F&B (subject to individual outlets)
* Team Member Referral Program
* High street discounts with Perks at Work
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
* Discounted dental and health cover
* Modern and inclusive Team Member areas
* Travel options to promote sustainable commuting (bike, walk, carpool, or public transport)
A Food and Beverage Assistant is responsible for working in our OXBO Restaurant and will work to deliver an excellent Guest and Member experience while working to achieve departmental targets.
What will I be doing?
* Able to work in all areas of Food and Beverage, including the restaurant
* Welcome guests in a polite and friendly manner
* Take and deliver customer orders, demonstrating high levels of customer service
* Prepare set ups for tables and/or rooms
* Follow cash handling procedures
* Manage guest queries in a timely and efficient manner
* Upsell with latest departmental incentives
* Ensure compliance with brand standards
* Strive to achieve departmental targets
* Ensure cleanliness of work areas
* Comply with hotel security, fire regulations and all health and safety legislation
* Comply with local licensing laws
* Be environmentally aware
* Assist other departments where necessary and maintain good working relationships
What are we looking for?
* Positive attitude
* Good communication skills
* Commitment to delivering high levels of customer service
* Excellent grooming standards
* Flexibility to respond to a range of different work situations
* Ability to work on your own or in teams
Every job makes the stay. At Hilton, It Matters Where You Stay, but the Stay is only part of the story. We know it takes many roles to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
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