Overview
Join Our Team as a Field Service Engineer
Job Type: Permanent, Full-Time
Schedule: Monday–Friday, Day Shift
Location: On the road (based in Huntingdon)
Top Hex is a dynamic, family-run business with a reputation for excellence and a culture of customer service. We have partnered with Star Universal, a leading manufacturer of industrial heat sealers to offer technical solutions to industrial clients.
The Role
We’re looking for an enthusiastic and customer-focused Field Service Engineer to join our growing team. If you are a skilled technician, an accomplished problem-solver and enjoy building strong client relationships, this is your chance to shine. You will be the face of our service team, maintaining and supporting Star Universal’s heat sealers across the UK and Ireland—with most clients based in the Midlands.
This role offers career progression, a generous commission package, and the chance to work with a supportive team that values your expertise.
Responsibilities
* Service and maintain Star Universal’s range of bag sealers
* Deliver scheduled maintenance and responsive technical support
* Travel to client sites (company vehicle provided)
* Collaborate with our service administrator to manage your schedule
* Represent the company with professionalism and pride
Qualifications
* Minimum 2 years’ experience in electrical/mechanical engineering
* Strong problem-solving skills and a proactive mindset
* Excellent communication and customer service abilities
* Smart, presentable, and flexible in your approach
* Full, clean UK driving licence
* Technical qualifications are a bonus—but full training is provided
Details
* Schedule: Monday to Thursday - 8:30am–5:00pm; Friday – 08.30am – 2:30pm
* Location: UK and Ireland with most clients in the Midlands; company vehicle provided
Benefits
* Company vehicle
* Generous holiday allowance that increases with your service
* Commission on service work and machinery sales
* Supportive team culture and opportunities to grow
Flexibility in working hours may occasionally be required to meet business needs.
Next steps
Ready to take the next step in your engineering career? Send us your CV; we would love to hear from you.
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