Retail Spa Therapist (FTC) | Central London | Up To £33k + Commission
Zachary Daniels is partnering with a premium skincare brand to recruit a Retail Spa Therapist on a fixed-term contract for a central London location. This is a highly sales driven and client facing Retail Spa Therapist role, perfect for someone who thrives in a luxury retail environment, delivers personalised treatments, and is motivated by driving both retail sales and exceptional client experiences.
As a Retail Spa Therapist, you will act as a brand ambassador on the shop floor, combining expert skincare knowledge with outstanding treatment skills to elevate sales performance and the overall client journey.
The Role
The Retail Spa Therapist will deliver premium treatments while consistently achieving retail sales targets. You will take ownership of your performance, KPIs, and client development, ensuring every client receives an elevated and personalised experience. The role includes both treatment and retail sales, offering expert advice and tailored skincare solutions.
Key Responsibilities
Deliver personalised facial and skincare treatments to the highest standard
Provide a luxury client experience through expert consultation and aftercare advice
Drive retail sales, consistently achieving and exceeding personal and store targets
Upsell products confidently, tailoring recommendations to individual client needs
Build and nurture long term relationships with a high value client base
Maintain impeccable standards across the treatment space, retail floor, and stock areas
Support in store events and activations to drive engagement and retail performance
Uphold exceptional standards of presentation, grooming, and professional conduct
Product & Client Expertise
Develop in depth knowledge of all treatments, products, and skincare protocols
Deliver tailored skincare advice, ensuring each client receives the perfect solution
Stay current with skincare trends, techniques, and best practices
Take ownership of ongoing learning and professional development
What We Are Looking For
NVQ Level 3 in Beauty Therapy; additional certifications in facial, massage, or advanced skincare treatments are highly desirable
Minimum 1-2 years experience as a spa or beauty therapist, ideally within a luxury or premium retail environment
Proven ability to deliver exceptional treatments while driving retail sales
Skilled in clientelling and building a loyal client base
Energetic, self motivated, and commercially minded
Passionate about skincare and delivering luxury client experiences
Flexible to work weekends and evenings
Benefits
Medical Insurance
Pension package
Product allocation
Monthly and quarterly bonus
This is a rare opportunity for a talented Retail Spa Therapist to join a growing luxury skincare business on a fixed-term contract and make a lasting impact. Apply now to take the next step in your career.
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