Credit Control Team Leader - Yateley - £35,000 / £40,000 About the Client Wade Macdonald are currently working with an exciting organisation that operates within the Engineering sector, delivering specialist technical services to a wide range of industries on an international scale. With a significant global presence and thousands of employees worldwide, they are known for their structured processes and commitment to operational excellence. About the Job This is a senior-level position within the finance team, responsible for overseeing credit control activities while leading a small team. The role requires a proactive approach to maintaining healthy ledgers, improving processes, and ensuring timely collection of outstanding payments across multiple entities. Duties will include:
1. Proactively contacting customers via phone and email to recover outstanding balances
2. Managing and resolving disputed invoices, working collaboratively with clients to reach agreement
3. Coordinating with internal teams across multiple sites to address and resolve account queries
4. Monitoring and improving key performance metrics aligned with group objectives
5. Identifying and implementing process improvements to reduce aged debt
6. Leading and supporting a team of credit controllers and invoicing staff to drive efficiency
7. Assisting with additional finance tasks, including reconciliations, intercompany activities, and expense processing
About the Successful Applicant The ideal candidate will bring strong credit control experience, including team leadership, alongside excellent communication and negotiation skills. They will be confident using Excel and other financial systems, adaptable to change, and capable of working independently to tight deadlines. A proactive mindset, problem-solving ability, and commitment to continuous improvement are essential. What You Will Receive in Return You will join a supportive organisation that invests in employee development and well-being. Benefits include a structured training programme, generous annual leave, healthcare cash plan, pension and life assurance, and access to employee perks and gym discounts. There are clear opportunities for progression within a collaborative and forward-thinking environment.