Role: Facilities Manager – Senior Living Community
Location: Central London
Salary: £50,000 – £55,000 + benefits + discretionary bonus
This is a fantastic opportunity to join an up-and-coming project at an early stage—playing a key role in shaping the operations, standards, and resident experience from the ground up. This an opportunity to work on a ‘hands on’ Facilities management opportunity working directly with senior stakeholders within the senior living sector.
You’ll be at the forefront of delivering exceptional FM services across a beautifully designed, high-spec senior living development - helping to shape the standard for comfort, safety, and quality in one of London’s most exciting new communities, while leading a professional, service-driven on-site team.
Key Responsibilities:
* Maintenance, Grounds, Housekeeping & Waste Management: Oversee all maintenance, grounds, housekeeping, and waste management to ensure a safe, clean, and well-maintained environment.
* Resident Engagement & Communication: Maintain clear communication with residents and implement feedback systems to enhance satisfaction and service quality.
* Operational and Financial Accountability: Manage budgets, procurement, and compliance, while regularly reviewing risks and contingency plans with leadership.
* Energy Efficiency and Environmental Awareness: Monitor energy use and collaborate with Berkeley Homes to promote sustainability and cost-efficiency.
* Business Management Systems: Utilise management systems to track maintenance, analyse data, and monitor key performance indicators.
* Security and Emergency Preparedness: Oversee security systems and respond promptly to emergencies to protect residents and property.
* Technical Knowledge and Compliance: Apply technical expertise to maintain equipment and manage contractors ensuring compliance with standards.
* Team Leadership and Development: Lead and develop the maintenance team, ensuring professionalism and delivering regular performance reviews.
Skills and Experience Required:
* Technical Knowledge: Broad understanding of general trades and maintenance, including plumbing, electrics, decorating, and groundskeeping.
* Problem-Solving: Proactive, solutions-focused approach to quickly assess issues and implement effective, lasting fixes.
* Maintenance & Project Management: Experience developing and managing preventative maintenance schedules and small-to-medium facilities projects.
* Health & Safety Certification: Essential NEBOSH General Certificate or IOSH Managing Safely; SSSTS certification desirable.
* Legislative Knowledge: Strong understanding of Health & Safety legislation and best practices, including COSHH, RIDDOR, and safe systems of work.
* Team Leadership: Proven ability to lead and develop small teams, maintaining high performance and service standards.
* Financial Acumen: Skilled in managing budgets, tracking expenses, and controlling costs without sacrificing quality.
* Customer Care: Experience working compassionately with customers is desirable.
* Values: Consistently demonstrate the organisation’s values through daily behavior.
To find out more, please get in touch with Lissy Lynch on 020 7318 5862 or llynch@macdonaldandcompany.com