Phorest powers over 11,000 hair, beauty, and medi‑spa businesses worldwide, providing software that supports their growth and revenue generation.
Opportunity
We are looking for a PhorestPay Account Executive to drive growth of our payments solution across the UK. In this role you will manage existing customer relationships, uncover opportunities to expand adoption of PhorestPay, and communicate the commercial value of payments to salons and medi‑spa clinics.
What You’ll Do
* Proactively identify opportunities to increase adoption of the PhorestPay solution across our salon and medi‑spa customer base, guiding businesses from initial interest through to successful set‑up and ongoing usage.
* Act as a trusted advisor to salon and clinic owners, understanding their business needs and positioning PhorestPay as a payments solution that drives operational efficiency and revenue growth.
* Build strong relationships with customers to uncover blockers, feedback, and opportunities, ensuring insights are captured and shared to inform future payments development.
* Collaborate closely with internal stakeholders across Customer Success, Pricing, Marketing, Finance, and Payments Operations to maximise adoption opportunities and ensure a seamless customer experience.
* Partner with the Customer Success team to identify growth opportunities within existing accounts and drive increased value through Phorest’s payments ecosystem.
* Develop strong knowledge of Phorest’s payments partners and apply a customer‑first mindset to all commercial conversations.
* Own forecasting and pipeline management, consistently working towards and achieving ARR growth targets through increased PhorestPay adoption.
Who You Are
* 2+ years’ experience in Sales or Account Management within fintech, payments, SaaS, or a technology‑led commercial environment, with exposure to solution or consultative selling.
* Strong commercial and numerical acumen with the ability to understand revenue models, pricing structures, and the financial impact of payments products.
* Experience owning pipeline, forecasting revenue, and achieving ARR targets within a structured sales environment.
* Comfortable positioning payments or financial solutions and identifying opportunities to grow revenue within an existing customer base.
* A credible relationship builder who can influence salon or clinic owners through insight, trust, and value‑led conversations.
* Highly organised and proactive, comfortable collaborating cross‑functionally in a fast‑moving environment.
* Proficient in G Suite tools (Docs, Sheets, Slides) and CRM systems to manage pipeline, reporting, and customer insights.
* Motivated by targets, growth, and commercial impact, with an interest in the hair, beauty, and medi‑spa industry and helping businesses succeed.
* Relevant industry experience would be a plus.
Benefits
* Private healthcare, 2 wellness days, employee assistance program and a free online GP service.
* Competitive compensation, employee share purchase scheme, pension, and life assurance.
* Bike‑to‑work scheme and tax‑saver transport tickets.
* Support for women with 2 weeks leave for fertility treatment, pregnancy loss and menopause.
* Enhanced maternity and paternity benefits.
* Learning opportunities including LinkedIn learning and internal development programs.
* Three moving days for relocation.
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